BBB Serving Western Michigan: Five Gestures of Trust
Do customers start with trust when dealing with a business for the first time or do businesses need to earn their trust? Is there a formula to create organic loyalty with customers? Learn more about BBB Trust Sentiment Index and BBB 5 Gestures of Trust framework. These key tools will help your business or nonprofit organization make trust a strategic asset and advance trust in customer-business relationships. This presentation is perfect for business and nonprofit groups. It is available in person or live online (via Zoom).
